Global energy technology company
A global energy technology company operates large-scale energy storage projects worldwide. Its engineers, analysts and data scientists needed one place to access high-volume historical and real-time data. Centro delivered the platform and the migration.
Centro’s support has exceeded expectations. Their ability to both solve problems and offer solutions while supporting customers has been extremely valuable and appreciated.
IT Service Desk ManagerGlobal energy technology company
Measured results
Figures reported by the client program. Read how it happened
The challenge
Finance pulled sales numbers from Salesforce, financial data from NetSuite and forecasts from a third source, so data was not properly validated.
Point-to-point integrations created silos and cost, and there was no accurate single customer view.
Centro’s response
Working with its partner Incorta, Centro ran business discovery, scope planning, agile implementation and change management.
The roadmap covered architecture and tools, extraction from existing sources, a data governance framework, clear roles and responsibilities and a training plan, with Power BI dashboards on top.
Centro’s service desk team also supports the client’s customers and internal IT staff.
The result
The client gained $300K in license savings, a 15% margin increase and a 20% customer upsell.
Power BI dashboards helped the team review a complex tender package and register compliance quickly, allowing it to bid on a major TSO tender in Spain.
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