Terms & Conditions

By accessing or using Centro's website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

Last updated: September 2026

1. Acceptance of Terms

By accessing or using Centro's website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Services

Centro provides business process outsourcing (BPO) and customer experience (CX) services to businesses across a wide range of industries.

3. SMS Messaging Program

By opting in to Centro's SMS messaging program, you agree to receive recurring text messages from Centro related to your service requests, appointment reminders, account updates, and support follow-ups. Message frequency varies. Message and data rates may apply.

Opt-Out & Help

To opt out at any time, reply STOP to any message. To receive help, reply HELP or contact us at contact@centrocdx.com.

Your consent to receive SMS messages is not required as a condition of purchasing any goods or services from Centro.

4. Data and Privacy

Your mobile phone number and messaging consent data will not be shared, sold, or provided to any third party or affiliate for marketing or promotional purposes.

Please review our Privacy Policy for full details on how we collect, use, and protect your personal information.

5. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of others.

  • ● Do not attempt to gain unauthorized access to systems or data
  • ● Do not misuse the website to distribute harmful or unlawful content
  • ● Do not interfere with the proper working of the website or services

6. Limitation of Liability

Centro is not liable for any indirect, incidental, or consequential damages arising from use of our services or website.

7. Changes to These Terms

Centro reserves the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of updated terms.

8. Contact

If you have questions about these Terms & Conditions, contact us:

Centro US LLC
21515 Ridgetop Circle, Suite 120
Sterling, VA 20166
Email: contact@centrocdx.com
Phone: 804-220-8745