In the competitive hospitality industry, the guest experience is everything. From the first booking inquiry to post-stay feedback, every interaction counts. Business Process Outsourcing (BPO) is playing an increasingly vital role in helping hospitality businesses deliver exceptional, seamless experiences. Centro partners with hotels, resorts, and travel companies, providing specialized BPO services that elevate guest satisfaction and streamline operations, 24/7.

• BPO

Centro is proud to be recognized as a Rising Star once again in the International Association of Outsourcing Professionals® (IAOP) Global Outsourcing 100 list for the third consecutive year.

• Awards & Certifications

Centro is proud to have joined hands with Misr El Kheir Foundation (MEK) for a heartwarming Ramadan initiative, embodying the true spirit of giving and community support.

• CSR

Centro is proud to announce that we’ve been recognized as the Zoho Emerging Partner of the Year 2024 – Egypt, a prestigious honor that highlights our continuous commitment to excellence, innovation, and client success.

• Awards & Certifications

Centro was thrilled to participate in GITEX Global 2024, the world’s largest tech and startup exhibition, where we showcased our latest customer-centric digital solutions in collaboration with Genesys. The event was an incredible opportunity to connect with industry leaders, explore emerging trends, and demonstrate how our cutting-edge technologies can revolutionize customer experiences.

• Events