
Centro Earns the Prestigious IAOP Global Outsourcing 100 Award for the 3rd Year in a Row!
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Centro is proud to be recognized as a Rising Star once again in the International Association of Outsourcing Professionals® (IAOP) Global Outsourcing 100 list for the third consecutive year.
This prestigious recognition reinforces our commitment to operational excellence, technological innovation, and industry leadership in the BPO sector.
IAOP’s Global Outsourcing 100 ranks the world’s top outsourcing providers based on customer references, certifications, and corporate social responsibility initiatives.
Centro’s inclusion in this esteemed list underscores our unwavering dedication to delivering world-class outsourcing solutions.
How Did Centro Achieve This Recognition?
Centro achieved recognition in the IAOP Global Outsourcing 100 through a strategic approach. This includes hiring top-tier talent, staying ahead of market trends, exceeding client expectations with tailored solutions, maintaining low turnover rates through a strong culture, and maximizing cost efficiency for our clients.
At Centro, we don’t just keep up with the industry—we redefine new standards for outsourcing excellence.
How Does Centro Plan to Maintain Its High Standards?
Centro plans to maintain its standards by continuously investing in top-tier talent, embracing innovative technologies, and enhancing client-centric strategies to meet evolving needs. Strengthening employee engagement and improve cost-efficiency further ensure high-value, impactful solutions. Through relentless innovation, operational excellence, and a focus on customer success, Centro shall set new benchmarks in the outsourcing industry.
“Being recognized as one of IAOP’s Top 100 Contact Centers is a testament to Centro’s commitment to excellence and innovation in customer experience.” said Mr. Hesham Farag, Executive Chairman of Centro “This achievement reflects the dedication of our incredible team and our unwavering focus on delivering world-class solutions.”
With a strong global presence, Centro partners with businesses across industries—including healthcare, finance, retail, cybersecurity and telecommunications—to enhance customer experiences, streamline operations, and drive business growth.
As we continue shaping the future of outsourcing, Centro remains focused on growth, strengthening partnerships, and creating tangible impact across industries.
Thank you to our clients, partners, and incredible team for being part of this journey.
About Centro
Centro is a global leader in business and technology consulting. With flexible operational sites across North America, Asia, Middle East and Africa, Centro offers comprehensive solutions across three key lines of business: Business Process Outsourcing, Digital Transformation, and Healthcare. Recognized for its strong partnerships with industry-leading brands, Centro continues to make strides in delivering tailored solutions to its diverse clientele. To learn more about Centro and its services, visit www.centrocdx.com.
About IAOP
IAOP is the sourcing community, with collaboration at its core, that drives exceptional business and societal outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider or advisor, new to collaborative business models like outsourcing, or an experienced professional, IAOP connects you and your organization to our growing global community and the resources you need to get the results your company deserves and demands. For more information and how you can become involved, visit www.IAOP.org.