Centro Places in Top 500 Global Outsourcing Firm Index
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Centro, a business process outsourcing company, ranked in the Top 500 of the 2026 OA500 Global Outsourcing Firm Index, the annual ranking of the world’s top BPO providers published by Outsource Accelerator. Centro delivers customer support, digital transformation, and healthcare outsourcing from delivery centers in North America, Asia, the Middle East, and Africa.
The OA500 evaluates more than 3,300 firms globally, drawing on 12 months of comprehensive research across 20+ objective data points. From that field, Centro was ranked in the Top 500.
Notably, out of the companies evaluated in this year’s index, Centro is one of only nine firms globally to climb more than 500 positions from their 2025 rank, achieving an official gain of +514 positions.
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What the OA500 Index Measures
Outsource Accelerator is a world-leading outsourcing marketplace, dedicated to the $250 billion B2B offshore outsourcing sector. Its OA500 report evaluates over 3,300 BPO firms annually and is the industry’s primary benchmark for businesses looking to find and vet outsourcing partners.
What Drove the 514-Position Climb
Behind this ranking is a collective, day-to-day dedication to the details. Over the years, Centro has stayed entirely focused on securing strict compliance certifications and continuously investing in professional development across global delivery hubs.
This daily focus is exactly what moved the needle when Outsource Accelerator analyzed the market. Building reliable, highly structured operations naturally translates into strong performance numbers, giving Centro the solid footing required to claim a spot at the top of the global BPO sector.
“Rankings like this one don’t tell us anything we didn’t already see in our numbers, in our client relationships, in the work our people show up and do every day. What it does is give the rest of the world a way to see it too,” said Hesham Farag, Executive Chairman & Founder.
Centro was also named to the IAOP Global Outsourcing 100 for the fourth consecutive year in 2026.
None of this happens without the people who build it: the Centroees across every region, and the clients who have chosen to grow with us. This recognition is theirs as much as it is ours.
Explore the complete OA500 2026 Global Outsourcing Firm Index here: https://www.outsourceaccelerator.com/oa500/#see-all-oa500-companies
FAQs
What is the OA500 Global Outsourcing Firm Index?
The OA500 is an annual ranking of business process outsourcing providers published by Outsource Accelerator, an outsourcing marketplace and advisory serving the B2B offshore outsourcing sector. It evaluates more than 3,300 BPO firms using 12 months of research across more than 20 objective data points.
Is Centro a top-ranked outsourcing firm?
Yes. Centro placed in the Top 500 of the 2026 OA500 Global Outsourcing Firm Index, out of more than 3,300 outsourcing providers evaluated worldwide. Centro has also been named to the IAOP Global Outsourcing 100 for four consecutive years.
How much did Centro’s OA500 ranking improve in 2026?
Centro climbed 514 positions from its 2025 rank. It was one of only nine firms in the entire index to gain more than 500 places in a single year.
About Centro
Operating across delivery centers in North America, Asia, the Middle East, and Africa, Centro works at the intersection of business process outsourcing, digital transformation, and healthcare solutions. The company’s approach ties commercial performance to community impact, building operations that serve clients and the societies they operate in.
Learn more at www.centrocdx.com
About Outsource Accelerator
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory, dedicated to the $250 billion B2B offshore outsourcing sector. Its OA500 report evaluates over 3,300 BPO firms annually using objective data, providing businesses with the industry’s most trusted benchmark for selecting outsourcing partners.
Learn more about the OA500 Global Outsourcing Firm Index at www.outsourceaccelerator.com/